SBI minimum balance controversy: Bank breaks silence

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HIGHLIGHTS

  • SBI in a release stated that ‘it had waived (MAB) charges for its customers for the last 6 years’
  • ‘The charges were reintroduced from April 1, 2017 which was subsequently revised downwards from October 1, 2017,’ it added
NEW DELHI: The country’s largest lender State Bank of India (SBI) has broken its silence on the reports that around Rs 1,771 crore have been collected as charges from customers who did not maintain their minimum monthly average balance (MAB) in their accounts during April-November 2017.
If the reports, quoting the finance ministry, were to be believed, the amount SBI generated via the minimum balance penalty is less that the net profit that the lender posted in the quarter ended September 2017 which is Rs 1,581.55 crore.

In a release, SBI stated that “it had waived (MAB) charges for its customers for the last 6 years” and “the charges were reintroduced from April 1, 2017 which was subsequently revised downwards from October 1, 2017 post receiving feedback from its stakeholders.”

SBI, however, didn’t mention or deny the collection figures under minimum balance.

The bank further said that “On an average balance of Rs 3,000 in metro(s), SBI earns Rs 6 only per month whereas for a minimum balance of Rs 1,000 in rural, banks earns on Rs 2 per month which is meagre when compared to the services offered and corresponding costs incurred by the bank (free cheque book, 8 free ATM transactions, free branch transactions).”

Few days back, a study by an IIT-Bombay professor has claimed that public sector as well as private banks have been imposing unreasonable charges on customers for failing to maintain minimum balances in their savings accounts.

  According to the study: “With many banks charging at an average high rate of 78 per cent per annum of the shortfall amount, it makes the whole regulation of reasonableness of charges as per cost quite shallow”.

The study conducted by a professor of statistics, Ashish Das, showed that some banks like Yes Bank and Indian Overseas Bank have been imposing penal charges of over 100 per cent per annum on shortfall in maintenance of minimum balance in customers accounts.

Reserve Bank of India (RBI) guidelines mandate that charges for non maintenance of minimum balance in savings bank accounts be “reasonable and not out of line with the average cost of providing the services”.

(With PTI inputs)